This is a handy step-by-step guide for tenants letting a property with Omnia. It gives you details of what we will need from you as well as explaining the process of moving in, moving out and how to contact our maintenance team if you ever need them.
Our team are here to help you at every stage, so please feel free to get in touch at any time if you require any further information.
Request an application pack or book an appointment at our city centre office. The application consists of:
Depending on your checks and whether the property is ready for occupation, we can sometimes let tenants move in within a few days. The following will be carried out when you collect your keys for the property:
You can call us with any questions or problems – and we’ll assist or send our maintenance team. Contact our 24 hour maintenance team if you have an emergency outside of offices hours.
Just provide us with one month’s written notice when you wish to vacate your property. The process is:
We register your deposit with DPS at the start of your tenancy, they then send a letter to your new address with your unique reference on. Once you vacate the property simply log onto the website using your unique reference and request your deposit back, provided everything was satisfactory with your property this will be agreed by us and your deposit will be returned to you.
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